Frequently Asked Questions

How often can my child attend?
It is your choice, to start we suggest 2 or more sessions a week. The Government funding becomes available the term after your child’s third birthday and is for 15 hours per week (5 sessions).

What does my child need to bring with them?
A named towel/flannel that they need to recognise. A small mid-morning snack in a named container. A named hat in the summer. They need to recognise their coat and other belongings.

Is there a uniform?
There is no uniform, however, they come to play so if they need loose clothes that are comfortable to move in and easily accessible when they need the toilet. Some activities can be messy, we do supply aprons although the children often choose not to wear them.

Will my child be able to play outside?
Yes, we recognise the importance of outside play and how children learn in the outdoor environment, children can choose to play outside on a daily basis. For this reason, it is essential that your child has appropriate named clothing for all weathers.

What if my child is absent?
Can all absences: sickness, days off, holidays be reported on the first day.
If your child is ill or goes on holiday session fees must still be paid.

Is there any time that my child should not attend?
Yes, on the advice of the Health Protection Agency your child should not attend if they are vomiting or has diarrhoea. They should refrain from attending for 48 hours after the vomiting or diarrhoea have stopped. It is strongly advisable that if they have any infectious/contagious disease, you should keep them away from pre-school until the infection has been treated and they are well enough to attend. If your child has head-lice, it is essential that it is treated immediately to prevent the rapid spread of infestation.

What if my child is not well/upset during the session?
If your child hurts themselves during the session, we will deal with the injury appropriately, usually a piece of damp cotton wool is enough. The details are recorded in the accident book and shared with you at home time. If the incident requires more attention you will be contacted to come and collect your child and/or if deemed necessary any emergency outside agencies called.
If your child is upset/distressed we will discuss and construct an action plan with you to support your child. 

Who do I speak to if I have a concern?
We believe that it is in the best interest of the pre-school and parents that concerns should be taken seriously and dealt with promptly, no matter how big or small. Therefore, if you have any concerns regarding your child speak to your keyperson. If it is regarding the setting speak to a Supervisor. We value all your input, positive and negative, as this leads to a joint working partnership.